Hours of Operation

 

Monday-Friday
7am-11am & 4pm-7pm

 

Saturday & Sunday
8am-10am & 5pm-7pm

 

 

 

 

 

Frequently Asked Questions 

 

 What is doggie daycamp?

Doggie Daycamp at Texas Doghouse is an environment where dogs are dropped off for the day to play for up to 12 hours with other dogs in a fun, well supervised, and safe environment. You can find more information on the benefits of doggie daycare in our Daycamp section.

What do the dogs do all day in daycamp?

The dogs will have fun running, romping, wrestling, and splashing in our doggie pools...whatever they want to do, it's up to them. They will have access to our indoor/outdoor play areas all day or they can take a nap if they get tired. They are separated by size and temperament. They will also take a short afternoon nap each day. They have access to fresh filtered water all day as well. 

Why are your prices higher than I'm used to paying at a traditional kennel?

Well, really they're not. We just give you the price up front, because we know you don't like surprises at the time of check out, so the price you see is the price you will pay free from hidden fees described above. 

Daycamp is included in our Boarding rate. We could never imagine charging our valued customers for such things as medication administration, extra play time, extra walks or additional cuddle time. These are just a few duties of our daily routine that make our job the greatest in the world! Boarding kennels vary, but in a "traditional" boarding kennel, your dog is usually left in a cage or dog run for most of the day. They might be let out for a short time or placed in an outdoor run a couple of times a day. Depending on the kennel, your dog may or may not have access to air conditioning. The dogs usually do not interact with other dogs. Some boarding kennels will offer 15 minute cuddle sessions with a staff member, a short time of group play or a brief walk for an extra charge...and these charges add up fast! A lot of them charge for things like using the House Food and administering medications as well. Compared to a traditional boarding kennel, we provide a social environment for your dog. Texas Doghouse offers all day play for no additional cost and we never charge for things like using our food or administering medication. And best of all, your pup gets to play in Daycamp all day, every day that they are here.

In our opinion, a cuddle session with your pup is a privilege and something that we could never put a price on!

Is there a discount for multiple dogs?

Yes. Please see our "rates" page for more information.

Why do you require that my dog be spayed or neutered?

The main reason is that un-altered dogs are at a greater risk of injury from other dogs. In a social environment, un-altered males are often viewed as threats by other dominant dogs. Un-altered females, whether in heat or not, may be picked on by other female dogs and male dogs will view her as an un-altered female and treat her accordingly. Surging hormones from un-altered dogs may overly excite other doggie guests & contribute to aggressive play, excessive mounting, snapping and other "growly" behaviors. We will make exceptions for the age limit of being spayed/neutered for giant breeds only, on a case by case basis. 

How do you keep the facility clean with all the dogs coming in and out?

Texas Doghouse is cleaned and disinfected thoroughly at nap time and every night with a cleaner and disinfectant specially formulated with your pup in mind. Our cleaning products are eco-friendly and will not harm your pup or the environment in any way. In fact, our cleaner has actually been used to bathe and treat dogs with mange. We also clean frequently throughout the day. Spot cleaning is done with the same cleaner to instantly sanitize the area.

Does your outside area have grass?

No. Grass would soon turn to mud with all the dogs we have here playing on it. We have a special filtration system created with your pup in mind. It consists of 4 inches of sand at the bottom and 6 inches of gravel on top for ease of cleaning and the safety of your pup. Under the sand is a special drainage system that allows us to hose the area down with our environmentally friendly cleaner as often as needed. Even though your dog is used to eliminating on grass, dogs are pretty adaptable and figure out that this is the place that they are supposed to go. And best of all, they'll go home clean and free from dirt.

 Can I come take a tour of your facility?

Yes. We understand that a lot of people prefer to see where their dog will be staying and we understand...we've been customers before too. However, introducing a new and unknown stimulus (i.e. you) to the group is very stressful on the dogs. In an effort to keep the dogs as comfortable as possible, we ask that you come during our preferred times and we welcome tours of the play areas Monday-Friday only. No appointment is necessary, just come on by. Please keep in mind that our lobby is closed between 11am-4pm Monday-Friday.

Preferred Times:

Monday-Friday 9am-11am or 4pm-7pm

Since the dogs are in large roaming groups, we do have policies that MUST be followed and will go over them when you arrive. For the sake of the dogs in our care, we cannot allow tours on weekends or holidays. Thank you for understanding.

Is there a specific kind of collar my dog must wear?

Yes. TEXAS DOGHOUSE requires that all dogs wear a quick release collar (basic collar with plastic snap) with an ID tag including your name and phone number.

When can I drop my dog off and pick him up?

MONDAY-FRIDAY
7am-11am & 4pm-7pm*

SATURDAY & SUNDAY
8am-9am & 5pm-6pm*

HOLIDAYS
Closed for drop off/pick up

*All dogs checking out from boarding after 11am will incur an additional doggie daycare charge of $15 for each camper.

TEXAS DOGHOUSE reserves the right to board your dog and charge the going nightly rate for pick ups after closing times and you may pick up the following day. ALL daycamp/boarding pick ups approved after 7pm on weekdays and 6pm on holidays and weekends will be charged for a full night of boarding.  

What holidays are you closed on?

We are closed for boarding drop off/pick up and Daycamp on all major holidays listed below: 

  • New Years Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day 

We are open from 8am-9am & 5pm-6pm on all days listed below:

  • New Years Eve 
  • Day After Thanksgiving
  • Christmas Eve
  • Day After Christmas

In the event that one of these holidays falls on a Saturday or Sunday, we will be operating on limited hours the following Monday. 

We still come in twice (morning for 3 hours and evening for 3 hours) to take care of our Boarders and allow them to play, but we will have a limited amount of staff and are not open for regular business.

  What is your cancellation policy?

BOARDING: We require notification of a boarding reservation cancellation at least 24 hours prior to the boarding stay. We will charge an amount up to a 1 night's stay, if notification is not received within this timeframe. We may require a credit card to be on file with us at the time a boarding reservation is made to uphold this policy.

HOLIDAY POLICY: Holiday reservations require a 3 night minimum and a $50 non-refundable deposit per dog (will be applied to bill at checkout) and notification of a boarding reservation cancellation at least 7 days prior to the boarding arrival date. If notification is not received within this timeframe, your deposit will be forfeited. We may require a credit card to be on file with us at the time a boarding reservation is made to uphold this policy. Half of the payment for your pup's stay may be required upon checkin.

DAYCAMP: Cancellations for daycamp must be made by 8am the day of arrival, otherwise the camper will be charged the going rate for that day for each dog or a day will be taken from their prepaid pass. A credit card may be required to be on file to uphold this policy.

What are the requirements to come to Texas Doghouse?

We require an interview prior to the first visit, which you will be able to schedule below. There is no charge for this. During the interview we will screen your dog for shyness, aggression, proper social skills, food aggression and make sure they are happy at our place. If you have not already scheduled your dog's interview, you can do so by clicking here or giving us a call at 281-259-8672.

WHAT TO EXPECT: For the interview, you will drop your dog off for a day of play between 7am-9am. When you first arrive, we will get your dog's vaccination information and then someone will come and take your pup to the back. We will slowly introduce them to the group to make sure they are a good fit for our doggie daycare. If everything goes well, you can pick your dog up anytime between 4pm-7pm. If your dog does not do well, we will call and let you know and you can come get your pup at that time. We always have the safety of your dog and all the dogs in our care as our highest priority.

 

RULES FOR DAYCAMP/BOARDING:

  • Dogs must be at least 16 weeks of age and/or have all 3 sets of puppy vaccines. 
  • Dogs over six months of age must be spayed or neutered. 
  • Dogs must be in generally good health and under 10 years of age.
  • Dogs must have vaccinations including rabies, DHLPP (distemper/parvo) and current Bordetella (kennel cough). This vaccine requires TWO boosters annually (every 6 months) and most veterinarians only administer this when specifically asked.
  • Dogs must be friendly, social, and healthy and enjoy the play environment.
  • Dogs must be dog and people friendly.
  • For the safety all dogs and visitors, all customers' dogs must be kept on a leash when arriving and leaving our facility. (Stretch/retractable leashes MUST be locked)
  • Dogs must have vaccinations including rabies, DHLPP (distemper/parvo) and current Bordetella (kennel cough). This vaccine requires TWO boosters annually (every 6 months) and most veterinarians only administer this when specifically asked. Owner administered vaccines are not allowed. All vaccines must be administered by a licensed veterinarian. 
  • We do not allow diabetic or epileptic dogs to come to Texas Doghouse for their own safety. 

 

Typical reasons dogs do not pass the interview are:

  • Not meeting the above criteria
  • Aggressive behavior to dogs/people in the play area or lobby
  • Excessive mounting
  • Severe nervousness
  • Not respecting/listening to the other dogs and/or staff
  • Not good in crate (excessive barking, aggression or destructive behavior/extreme nervousness while crated)
  • Unhappy in the daycare environment
  • Medical problems

Texas Doghouse reserves the right refuse services at any time based on dog's temperament or health.

We recommend bringing the following items to make your dog's visit as comfortable as possible:

FOOD: You are welcome to bring your own food and treats for your dogs stay, however we do ask that you bring all food in individual zipper bags pre-measured for each meal to ensure that we give them the proper measurement and that they have enough food for their entire stay. Please put the same amount of food in each bag. If your dog gets a different amount for breakfast and dinner, please DO NOT bring zipper bags; we can measure it out for you. Just bring the food in an airtight container or in one large zipper bag. We are also happy to administer our high quality house food at no additional cost to you (if your dog has a sensitive stomach, this is not a good option). We will feed based on your instructions and can handle most special needs: refrigerated or micro-waved meals, special mixing or additions, just let us know. Remember, dogs are much more active than usual when they stay with us, so, you may want to consider feeding at least two times per day and slightly increasing your pup's normal portion. 

BEDDING/TOYS/TREATS: You are welcome to bring your dogs bedding, toys and treats...or something that smells like home, but please limit it to 3 items. We do ask that all bedding be FULLY washable in hot water and able to fit into a regular size washing machine. No oversized beds, comforters, quilts or sleeping bags please. Although we will do our best to ensure that belongings are not lost, we cannot be held responsible for any items left with your dog. 

MEDICATION: We can administer any oral or topical medication on any needed schedule. We cannot administer injections. All medications/supplements must be in original packaging with only enough medication for your pup's stay. All medication should come with clear written instructions, including the reason for administration. A small amount of our treat will be administered with each medication, unless otherwise instructed by the owner.

PLEASE BE SURE ALL ITEMS BROUGHT ARE LABELED CLEARLY WITH YOUR DOGS FIRST AND LAST NAME. WE ARE NOT RESPONSIBLE FOR LOST ITEMS.